Privacy Policy
Last updated: May 2026
MIND BODY respects your privacy. This policy explains what data we collect and how we use and protect it in accordance with the Law of Ukraine “On Personal Data Protection” and GDPR principles.
1. What Data We Collect
- Contact details: first name, last name, phone number, email — required to place and deliver your order.
- Delivery address: city, Nova Poshta or Ukrposhta branch.
- Technical data: IP address, browser type, time of visit, cookies — for analytics and security.
- Order history — for quality service and returns.
2. Purposes of Data Processing
- Placing and fulfilling your order.
- Communication about your order status.
- Improving our service and products (anonymised analytics).
- Marketing mailings — only with your consent (you can unsubscribe at any time).
3. Storage and Protection
Data is stored on secure servers in Ukraine. Only authorised employees have access. We use HTTPS, password encryption (bcrypt) and regular security audits.
4. Sharing with Third Parties
We do not sell your data. We share it only with the partners required to fulfil your order: Nova Poshta, Ukrposhta and payment systems (LiqPay, monobank — where available).
5. Your Rights
- Receive a copy of the data we store about you.
- Correct inaccurate information.
- Delete your account and personal data (the right to be forgotten).
- Unsubscribe from mailings in one click.
6. Cookies
We use technical cookies (required for the website to work) and analytical cookies (to understand user behaviour). You can manage cookies in your browser settings.
7. Contacts
For questions about personal data processing: connect@mindbody.com.ua or via the contact page.